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<section id="configuration">
<h1>Configuration<a class="headerlink" href="#configuration" title="Link to this heading"></a></h1>
<section id="nextcloud-office-app-settings">
<h2>Nextcloud Office App Settings<a class="headerlink" href="#nextcloud-office-app-settings" title="Link to this heading"></a></h2>
<section id="collabora-online-server">
<h3>Collabora Online Server<a class="headerlink" href="#collabora-online-server" title="Link to this heading"></a></h3>
<p>URL (and port) of the Collabora Online server that provides the editing functionality as a WOPI client. Collabora Online should use the same protocol (<a class="reference external" href="http://">http://</a> or <a class="reference external" href="https://">https://</a>) as the server installation. Naturally, <a class="reference external" href="https://">https://</a> is recommended.</p>
</section>
<section id="restrict-usage-to-specific-groups">
<h3>Restrict usage to specific groups<a class="headerlink" href="#restrict-usage-to-specific-groups" title="Link to this heading"></a></h3>
<p>By default the app is enabled for all. When this setting is active, only members of specified groups can use Nextcloud Office.</p>
</section>
<section id="restrict-edit-to-specific-groups">
<h3>Restrict edit to specific groups<a class="headerlink" href="#restrict-edit-to-specific-groups" title="Link to this heading"></a></h3>
<p>By default all users can edit documents with Nextcloud Office. When this setting is active, only the members of specified groups can edit, others can only view documents.</p>
</section>
<section id="use-ooxml-by-default-for-new-files">
<h3>Use OOXML by default for new files<a class="headerlink" href="#use-ooxml-by-default-for-new-files" title="Link to this heading"></a></h3>
<p>By default new files created by users are in OpenDocument Format (ODF). When this setting is active, new files will be created in Office Open XML (OOXML) format.</p>
</section>
<section id="enable-access-for-external-apps">
<h3>Enable access for external apps<a class="headerlink" href="#enable-access-for-external-apps" title="Link to this heading"></a></h3>
<p>Nextcloud internally passes an access token to Collabora Online that is used later by it to do various operations. By default, it’s not possible to generate this token by 3rd parties; only Nextcloud can generate and pass it to Collabora Online.</p>
<p>In some applications, it might be necessary to generate the token by a 3rd party application. For this, one needs to add the 3rd party application (external apps) in this setting. You need to add an application identifier and a secret
token. These credentials then can be used by the 3rd party application to make calls to <cite>wopi/extapp/data/{fileId}</cite> to fetch the access token and URL source for given fileId, both required to open a connection to Collabora Online.</p>
</section>
<section id="canonical-webroot">
<h3>Canonical webroot<a class="headerlink" href="#canonical-webroot" title="Link to this heading"></a></h3>
<p>Canonical webroot, in case there are multiple, for Collabora Online to use. Provide the one with least restrictions. E.g.: Use non-shibbolized webroot if this instance is accessed by both shibbolized and non-shibbolized webroots. You can ignore this setting if only one webroot is used to access this instance.</p>
</section>
</section>
<section id="additional-configuration-options">
<h2>Additional configuration options<a class="headerlink" href="#additional-configuration-options" title="Link to this heading"></a></h2>
<p>The coolwsd service allows additional configuration options which can be found in the <a class="reference external" href="https://sdk.collaboraonline.com/docs/installation/Configuration.html">Collabora Online documentation</a>.</p>
<section id="previews">
<h3>Previews<a class="headerlink" href="#previews" title="Link to this heading"></a></h3>
<p>In order to allow Nextcloud to use the coolwsd conversion API to generate previews, the Nextcloud host IP needs to be added to the allow list:</p>
<div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>sudo<span class="w"> </span>coolconfig<span class="w"> </span><span class="nb">set</span><span class="w"> </span>net.post_allow.host<span class="w"> </span><span class="m">10</span>.0.0.4
</pre></div>
</div>
</section>
<section id="custom-fonts">
<h3>Custom fonts<a class="headerlink" href="#custom-fonts" title="Link to this heading"></a></h3>
<p>When you install coolwsd package, the post-install script will look for additional fonts on your system, and install them in the systemplate. If you install fonts to your system after installing coolwsd, you need to update the systemplate manually.</p>
<div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>coolconfig<span class="w"> </span>update-system-template
</pre></div>
</div>
<div class="admonition seealso">
<p class="admonition-title">See also</p>
<p><a class="reference external" href="https://sdk.collaboraonline.com/docs/installation/Fonts.html">https://sdk.collaboraonline.com/docs/installation/Fonts.html</a></p>
</div>
</section>
<section id="secure-view-settings">
<h3>Secure view settings<a class="headerlink" href="#secure-view-settings" title="Link to this heading"></a></h3>
<p>The secure view settings enables Nextcloud to embed watermarks on your office files. The watermark may be set according to different rules:</p>
<ul class="simple">
<li><p><strong>Tags:</strong> will watermark files for files containing the defined tags</p></li>
<li><p><strong>Groups:</strong> will watermark files when opened by users belonging to the defined groups.</p></li>
<li><p><strong>All shares:</strong> will watermark files accessed via a share.</p></li>
<li><p><strong>Read-only shares:</strong> will watermark files if they are accessed via a read-only share.</p></li>
</ul>
<div class="admonition warning">
<p class="admonition-title">Warning</p>
<p>To enforce the confidentiality of your files it is crucial to restrict the ability to download the documents.</p>
<p>This includes ensuring that your <a class="reference external" href="#wopi-settings">WOPI configuration</a> is configured to only serve documents between Nextcloud and Collabora.</p>
</div>
</section>
<section id="wopi-settings">
<h3>Wopi settings<a class="headerlink" href="#wopi-settings" title="Link to this heading"></a></h3>
<p>It is highly recommended to restrict WOPI requests to the IP addresses of the Collabora servers that are expected to request files from the Nextcloud installation. This can be done by setting the <code class="docutils literal notranslate"><span class="pre">Allow</span> <span class="pre">list</span> <span class="pre">for</span> <span class="pre">WOPI</span> <span class="pre">requests</span></code> option from the Office admin settings.</p>
<p>Similarly, it is advised to configure <a class="reference external" href="https://sdk.collaboraonline.com/docs/installation/Configuration.html#multihost-configuration">Collabora’s WOPI host configuration</a> to only serve IPs from expected hosts.</p>
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<section id="installation-example-with-docker">
<h1>Installation example with Docker<a class="headerlink" href="#installation-example-with-docker" title="Link to this heading"></a></h1>
<p>We’ll describe how to get Nextcloud Office running on your server and how to integrate it into your Nextcloud using the docker image Nextcloud and Collabora built.</p>
<p>To install it the following dependencies are required:</p>
<ul class="simple">
<li><p>A host that can run a Docker container</p></li>
<li><p>A subdomain or a second domain that the Collabora Online server can run on</p></li>
<li><p>An Apache server with some enabled modules</p></li>
<li><p>A valid SSL certificate for the domain that Collabora Online should run on</p></li>
<li><p>A valid SSL certificate for your Nextcloud</p></li>
</ul>
<section id="install-the-collabora-online-server">
<h2>Install the Collabora Online server<a class="headerlink" href="#install-the-collabora-online-server" title="Link to this heading"></a></h2>
<p>The following steps will download the Collabora Online docker. Make sure to replace “cloud.example.com” with the host that your own Nextcloud runs on. If you want to use the docker container with more than one Nextcloud, you can add another <cite>-e aliasgroup2=https://cloud2.example.com:443</cite>.</p>
<div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>docker<span class="w"> </span>pull<span class="w"> </span>collabora/code
docker<span class="w"> </span>run<span class="w"> </span>-t<span class="w"> </span>-d<span class="w"> </span>-p<span class="w"> </span><span class="m">127</span>.0.0.1:9980:9980<span class="w"> </span><span class="se">\</span>
<span class="w"> </span>-e<span class="w"> </span><span class="s1">&#39;aliasgroup1=https://cloud.example.com:443&#39;</span><span class="w"> </span><span class="se">\</span>
<span class="w"> </span>--restart<span class="w"> </span>always<span class="w"> </span><span class="se">\</span>
<span class="w"> </span>--cap-add<span class="w"> </span>MKNOD<span class="w"> </span><span class="se">\</span>
<span class="w"> </span>collabora/code
</pre></div>
</div>
<p>That will be enough. Once you have done that the server will listen on “localhost:9980”. Now we just need to configure the locally installed Apache reverse proxy.</p>
</section>
<section id="install-the-apache-reverse-proxy">
<h2>Install the Apache reverse proxy<a class="headerlink" href="#install-the-apache-reverse-proxy" title="Link to this heading"></a></h2>
<p>On a recent Ubuntu or Debian this should be possible using:</p>
<div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>apt-get<span class="w"> </span>install<span class="w"> </span>apache2
a2enmod<span class="w"> </span>proxy<span class="w"> </span>proxy_wstunnel<span class="w"> </span>proxy_http<span class="w"> </span>ssl
</pre></div>
</div>
<p>Afterward, configure one VirtualHost properly to proxy the traffic. For security reason we recommend to use a subdomain such as office.example.com instead of running on the same domain. An example config can be found below:</p>
<div class="highlight-default notranslate"><div class="highlight"><pre><span></span>########################################
# Reverse proxy for Collabora Online
########################################
AllowEncodedSlashes NoDecode
SSLProxyEngine On
ProxyPreserveHost On
# cert is issued for collaboraonline.example.com and we proxy to localhost
SSLProxyVerify None
SSLProxyCheckPeerCN Off
SSLProxyCheckPeerName Off
# static html, js, images, etc. served from coolwsd
# browser is the client part of Collabora Online
ProxyPass /browser https://127.0.0.1:9980/browser retry=0
ProxyPassReverse /browser https://127.0.0.1:9980/browser
# WOPI discovery URL
ProxyPass /hosting/discovery https://127.0.0.1:9980/hosting/discovery retry=0
ProxyPassReverse /hosting/discovery https://127.0.0.1:9980/hosting/discovery
# Capabilities
ProxyPass /hosting/capabilities https://127.0.0.1:9980/hosting/capabilities retry=0
ProxyPassReverse /hosting/capabilities https://127.0.0.1:9980/hosting/capabilities
# Main websocket
ProxyPassMatch &quot;/cool/(.*)/ws$&quot; wss://127.0.0.1:9980/cool/$1/ws nocanon
# Admin Console websocket
ProxyPass /cool/adminws wss://127.0.0.1:9980/cool/adminws
# Download as, Fullscreen presentation and Image upload operations
ProxyPass /cool https://127.0.0.1:9980/cool
ProxyPassReverse /cool https://127.0.0.1:9980/cool
# Compatibility with integrations that use the /lool/convert-to endpoint
ProxyPass /lool https://127.0.0.1:9980/cool
ProxyPassReverse /lool https://127.0.0.1:9980/cool
</pre></div>
</div>
<p>After configuring these do restart your apache using <code class="docutils literal notranslate"><span class="pre">systemctl</span> <span class="pre">restart</span> <span class="pre">apache2</span></code>.</p>
<div class="admonition seealso">
<p class="admonition-title">See also</p>
<p>Full configuration examples for reverse proxy setup can be found in the Collabora Online documentation:
<a class="reference external" href="https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html">https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html</a></p>
</div>
</section>
<section id="configure-the-app-in-nextcloud">
<h2>Configure the app in Nextcloud<a class="headerlink" href="#configure-the-app-in-nextcloud" title="Link to this heading"></a></h2>
<p>Go to the Apps section and choose “Office &amp; text”
Install the “Collabora Online app”
Admin -&gt; Office -&gt; Specify the server you have setup before (e.g. “<a class="reference external" href="https://office.example.com">https://office.example.com</a>”)
Congratulations, your Nextcloud has Collabora Online Office integrated!</p>
</section>
<section id="updating">
<h2>Updating<a class="headerlink" href="#updating" title="Link to this heading"></a></h2>
<p>Occasionally, new versions of this docker image are released with security and feature updates. We will of course let you know when that happens! This is how you upgrade to a new version:</p>
<dl>
<dt>Update the docker image:</dt><dd><div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>docker<span class="w"> </span>pull<span class="w"> </span>collabora/code
</pre></div>
</div>
</dd>
<dt>List running docker containers:</dt><dd><div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>docker<span class="w"> </span>ps
</pre></div>
</div>
</dd>
<dt>Stop and remove the Collabora Online container with the container id of the running one:</dt><dd><div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>docker<span class="w"> </span>stop<span class="w"> </span>CONTAINER_ID
docker<span class="w"> </span>rm<span class="w"> </span>CONTAINER_ID
</pre></div>
</div>
</dd>
<dt>Start the new container:</dt><dd><div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>docker<span class="w"> </span>run<span class="w"> </span>-t<span class="w"> </span>-d<span class="w"> </span>-p<span class="w"> </span><span class="m">127</span>.0.0.1:9980:9980<span class="w"> </span>-e<span class="w"> </span><span class="s1">&#39;domain=cloud\\.example\\.com&#39;</span><span class="w"> </span><span class="se">\</span>
<span class="w"> </span>--restart<span class="w"> </span>always<span class="w"> </span>--cap-add<span class="w"> </span>MKNOD<span class="w"> </span>collabora/code
</pre></div>
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<section id="installation-example-on-ubuntu-20-04">
<h1>Installation example on Ubuntu 20.04<a class="headerlink" href="#installation-example-on-ubuntu-20-04" title="Link to this heading"></a></h1>
<section id="import-signing-keys">
<h2>Import signing keys:<a class="headerlink" href="#import-signing-keys" title="Link to this heading"></a></h2>
<div class="highlight-bash notranslate"><div class="highlight"><pre><span></span><span class="nb">cd</span><span class="w"> </span>/usr/share/keyrings<span class="w"> </span><span class="o">&amp;&amp;</span><span class="w"> </span>sudo<span class="w"> </span>wget<span class="w"> </span>https://collaboraoffice.com/downloads/gpg/collaboraonline-release-keyring.gpg
</pre></div>
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</section>
<section id="add-repository">
<h2>Add repository:<a class="headerlink" href="#add-repository" title="Link to this heading"></a></h2>
<div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>sudo<span class="w"> </span><span class="nb">echo</span><span class="w"> </span><span class="s2">&quot;deb https://www.collaboraoffice.com/repos/CollaboraOnline/CODE-ubuntu2004 ./&quot;</span><span class="w"> </span>&gt;<span class="w"> </span>/etc/apt/sources.list.d/collaboraonline.sources
</pre></div>
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</section>
<section id="install-packages">
<h2>Install packages<a class="headerlink" href="#install-packages" title="Link to this heading"></a></h2>
<div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>sudo<span class="w"> </span>apt<span class="w"> </span>update<span class="w"> </span><span class="o">&amp;&amp;</span><span class="w"> </span>sudo<span class="w"> </span>apt<span class="w"> </span>install<span class="w"> </span>coolwsd<span class="w"> </span>code-brand
</pre></div>
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</section>
<section id="configuration">
<h2>Configuration<a class="headerlink" href="#configuration" title="Link to this heading"></a></h2>
<p>Edit /etc/coolwsd/coolwsd.xml. Collabora Online (coolwsd) service runs via systemd. After editing the configuration file, you have to restart the service:</p>
<div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>sudo<span class="w"> </span>systemctl<span class="w"> </span>restart<span class="w"> </span>coolwsd
</pre></div>
</div>
<p>The default configuration is looking for an SSL certificate and key, which are not present, so probably it’s the best to disable SSL, and optionally enable SSL termination, then set up the reverse proxy.</p>
<div class="admonition seealso">
<p class="admonition-title">See also</p>
<p>Full configuration examples for reverse proxy setup can be found in the Collabora Online documentation:
<a class="reference external" href="https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html">https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html</a></p>
</div>
<div class="highlight-bash notranslate"><div class="highlight"><pre><span></span>sudo<span class="w"> </span>coolconfig<span class="w"> </span><span class="nb">set</span><span class="w"> </span>ssl.enable<span class="w"> </span><span class="nb">false</span>
sudo<span class="w"> </span>coolconfig<span class="w"> </span><span class="nb">set</span><span class="w"> </span>ssl.termination<span class="w"> </span><span class="nb">true</span>
sudo<span class="w"> </span>coolconfig<span class="w"> </span><span class="nb">set</span><span class="w"> </span>storage.wopi.host<span class="w"> </span>nextcloud.example.com
sudo<span class="w"> </span>coolconfig<span class="w"> </span>set-admin-password
sudo<span class="w"> </span>systemctl<span class="w"> </span>restart<span class="w"> </span>coolwsd
systemctl<span class="w"> </span>status<span class="w"> </span>coolwsd
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<h1>Office<a class="headerlink" href="#office" title="Link to this heading"></a></h1>
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<p>Nextcloud Office supports editing your documents in real time with multiple other editors, showing high fidelity, WYSIWYG rendering and preserving the layout and formatting of your documents.</p>
<p>Users can insert and reply to comments and invite others without a Nextcloud account for anonymous editing of files with a public link shared folder.</p>
<p>Nextcloud Office supports dozens of document formats including DOC, DOCX, PPT, PPTX, XLS, XLSX + ODF, Import/View Visio, Publisher and many more…</p>
<p>Nextcloud Office is based on the Collabora Online Development Edition (CODE) and is available free and under heavy development, adding features and improvements all the time! Enterprise users have access to the more stable, scalable Collabora Online Enterprise based version through a <a class="reference external" href="https://nextcloud.com/enterprise/">Nextcloud support subscription</a>.</p>
<p>We are able to provide a solution for Online Office for the entire Nextcloud community through our partnership with Collabora with various deployment options. Enterprise users looking for a more reliable solution should contact Nextcloud Sales.</p>
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<h1>Installation<a class="headerlink" href="#installation" title="Link to this heading"></a></h1>
<p>Nextcloud Office is built on Collabora Online which requires a dedicated service running next to the Nextcloud webserver stack. There are several ways to run the coolwsd service.</p>
<ul class="simple">
<li><p><strong>Nextcloud All In One:</strong> Nextcloud Office comes preinstalled out of the box in the <a class="reference external" href="https://github.com/nextcloud/all-in-one">Nextcloud All In One</a> setup and provides easy deployment and maintenance with most features included in this one Nextcloud instance.</p></li>
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<p>For manual installations there are multiple options to get Nextcloud Office deployed:</p>
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<li><dl>
<dt><strong>Installation through distribution packages</strong></dt><dd><p>There are packages for all major Linux distributions available which allow deploying a Collabora Online server through installing it through the regular package management. For an example installation guide on Ubuntu, see see: <a class="reference internal" href="example-ubuntu.html"><span class="doc">Installation example on Ubuntu 20.04</span></a></p>
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<p><a class="reference external" href="https://www.collaboraoffice.com/code/linux-packages/">https://www.collaboraoffice.com/code/linux-packages/</a>
<a class="reference external" href="https://sdk.collaboraonline.com/docs/installation/index.html">https://sdk.collaboraonline.com/docs/installation/index.html</a></p>
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<dt><strong>Installation through Docker</strong></dt><dd><p>Docker images are available for deploying the Collabora Online server in container environments. For a detailed step by step guide, see: <a class="reference internal" href="example-docker.html"><span class="doc">Installation example with Docker</span></a></p>
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<p><a class="reference external" href="https://sdk.collaboraonline.com/docs/installation/CODE_Docker_image.html">https://sdk.collaboraonline.com/docs/installation/CODE_Docker_image.html</a></p>
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<dt><strong>Built-in CODE server</strong></dt><dd><p>This app provides a built-in server with all of the document editing features of Collabora Online. Easy to install, for personal use or for small teams. A bit slower than a standalone server and without the advanced scalability features. Installation can be performed by enabling the according Nextcloud app. Further details can be found in the <a class="reference external" href="https://github.com/CollaboraOnline/richdocumentscode">app documentation</a>.</p>
<div class="admonition note">
<p class="admonition-title">Note</p>
<p>This is the default option which works out of the box in most scenarios, however for improved performance it is highly recommended to switch to a dedicated Collabora Online installation using one of the other options.</p>
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<p>In most scenarios running a dedicated Collabora Online server will require some sort of reverse proxy to be setup in front of it. For more details see <a class="reference internal" href="proxy.html"><span class="doc">Reverse proxy</span></a>.</p>
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<section id="migration-from-collabora-online">
<h1>Migration from Collabora Online<a class="headerlink" href="#migration-from-collabora-online" title="Link to this heading"></a></h1>
<p>Nextcloud Office is based on Collabora Online so for enabling all Nextcloud Office functionality it would be enough to update to the most recent release. Nextcloud Office is available since CODE 21.11.</p>
<div class="admonition note">
<p class="admonition-title">Note</p>
<p>This upgrade guide is aimed for upgrading from CODE 6.4 to CODE 21.11.</p>
</div>
<section id="update-the-reverse-proxy-configuration">
<h2>Update the reverse proxy configuration<a class="headerlink" href="#update-the-reverse-proxy-configuration" title="Link to this heading"></a></h2>
<p>Due to naming changes in the Collabora Online releases it may be required to adjust reverse proxy configurations that are already in use for previously existing setups.</p>
<ul class="simple">
<li><p>Paths with <code class="docutils literal notranslate"><span class="pre">lool</span></code> have been renamed to <code class="docutils literal notranslate"><span class="pre">cool</span></code></p></li>
<li><p>Paths with <code class="docutils literal notranslate"><span class="pre">loleaflet</span></code> have been renamed to <code class="docutils literal notranslate"><span class="pre">browser</span></code></p></li>
</ul>
<p>Fully detailed reverse proxy configuration guides for various solutions can be found at <a class="reference external" href="https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html">https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html</a></p>
</section>
<section id="upgrade-distribution-packages">
<h2>Upgrade distribution packages<a class="headerlink" href="#upgrade-distribution-packages" title="Link to this heading"></a></h2>
<ul class="simple">
<li><p>The main service has been renamed from <code class="docutils literal notranslate"><span class="pre">loolwsd</span></code> to <code class="docutils literal notranslate"><span class="pre">coolwsd</span></code></p></li>
<li><p>The service rename also affects the location of the configuration file <code class="docutils literal notranslate"><span class="pre">/etc/coolwsd/coolwsd.xml</span></code></p></li>
</ul>
<p>Required upgrade steps:</p>
<ul class="simple">
<li><p>Stop the <code class="docutils literal notranslate"><span class="pre">loolwsd</span></code> service</p></li>
<li><p>Backup <code class="docutils literal notranslate"><span class="pre">/etc/loolwsd/loolwsd.xml</span></code> configuration file.</p></li>
<li><p>Remove <code class="docutils literal notranslate"><span class="pre">loolwsd</span></code> and <code class="docutils literal notranslate"><span class="pre">collaboraoffice*</span></code> packages.</p></li>
<li><p>Change the version number in the repository URL, e.g. from 6.4 to 21.11</p></li>
<li><p>Install the <code class="docutils literal notranslate"><span class="pre">coolwsd</span></code> package</p></li>
<li><p>Adapt the new configuration file in <code class="docutils literal notranslate"><span class="pre">/etc/coolwsd/coolwsd.xml</span></code> to match your previous configuration</p></li>
<li><p>Start and enable the <code class="docutils literal notranslate"><span class="pre">coolwsd</span></code> service</p></li>
</ul>
</section>
<section id="upgrade-the-docker-image">
<h2>Upgrade the docker image<a class="headerlink" href="#upgrade-the-docker-image" title="Link to this heading"></a></h2>
<p>For upgrading the docker images it is enough to pull the latest CODE image from Docker Hub.</p>
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<section id="reverse-proxy">
<h1>Reverse proxy<a class="headerlink" href="#reverse-proxy" title="Link to this heading"></a></h1>
<p>The server part of Nextcloud Office (coolwsd daemon) is listening on port 9980 by default, and clients should be able to communicate with it through port 9980. However on most setups it is common to use a reverse proxy to more easily handle SSL termination and have a unified entrypoint for HTTP requests.</p>
<p>The following rules should be in place to forward requests to the coolwsd daemon on port 9980:</p>
<ul class="simple">
<li><p>/browser</p></li>
<li><p>/hosting/discovery</p></li>
<li><p>/hosting/capabilities</p></li>
<li><p>/cool/adminws</p></li>
<li><p>/cool</p></li>
<li><p>Web socket connections through /cool/(.*)/ws</p></li>
</ul>
<div class="admonition seealso">
<p class="admonition-title">See also</p>
<p>Full configuration examples can be found in the Collabora Online documentation:
<a class="reference external" href="https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html">https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html</a></p>
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<h1>Troubleshooting<a class="headerlink" href="#troubleshooting" title="Link to this heading"></a></h1>
<p>In case of connectivity issues, ensure that the following required connections are possible and not blocked by any firewall:</p>
<ul class="simple">
<li><p>The users browser can reach both the Nextcloud Server as well as the Collabora Online server through HTTP(S)</p></li>
<li><p>The Nextcloud and the Collabora Online server are using the same protocol</p></li>
<li><p>The Nextcloud server can reach the Collabora Online server through HTTP(S)</p></li>
<li><p>The Collabora Online server can reach the Nextcloud server through HTTP(S)</p></li>
</ul>
<p>Both the Nextcloud log as well as the Collabora Online server log may reveal more detailed error messages in case of connection issues.</p>
<ul class="simple">
<li><dl class="simple">
<dt>Verify connectivity from the browser:</dt><dd><ul>
<li><p><a class="reference external" href="https://office.example.com/hosting/capabilities">https://office.example.com/hosting/capabilities</a></p></li>
<li><p><a class="reference external" href="https://office.example.com/hosting/discovery">https://office.example.com/hosting/discovery</a></p></li>
</ul>
</dd>
</dl>
</li>
<li><dl class="simple">
<dt>Verify connectivity from Nextcloud</dt><dd><ul>
<li><p><code class="docutils literal notranslate"><span class="pre">curl</span> <span class="pre">https://office.example.com/hosting/capabilities</span></code></p></li>
<li><p><code class="docutils literal notranslate"><span class="pre">curl</span> <span class="pre">https://office.example.com/hosting/discovery</span></code></p></li>
</ul>
</dd>
</dl>
</li>
<li><dl class="simple">
<dt>Verify connection from the Collabora server</dt><dd><ul>
<li><p><code class="docutils literal notranslate"><span class="pre">curl</span> <span class="pre">https://nextcloud.example.com/status.php</span></code></p></li>
</ul>
</dd>
</dl>
</li>
</ul>
<section id="frequently-asked-questions">
<h2>Frequently asked questions<a class="headerlink" href="#frequently-asked-questions" title="Link to this heading"></a></h2>
<dl>
<dt>Issue: I get connection errors when trying to open documents</dt><dd><p>Be sure to check the error log from docker through <code class="docutils literal notranslate"><span class="pre">docker</span> <span class="pre">logs</span> <span class="pre">container-id</span></code>. If the logs note something like:
<code class="docutils literal notranslate"><span class="pre">No</span> <span class="pre">acceptable</span> <span class="pre">WOPI</span> <span class="pre">hosts</span> <span class="pre">found</span> <span class="pre">matching</span> <span class="pre">the</span> <span class="pre">target</span> <span class="pre">host</span> <span class="pre">[YOUR</span> <span class="pre">NEXTCLOUD</span> <span class="pre">DOMAIN]</span> <span class="pre">in</span> <span class="pre">config.</span></code>
Unauthorized WOPI host. Please try again later and report to your administrator if the issue persists. You might have started the docker container with the wrong URL. Be sure to triplecheck that you start it with the URL of your Nextcloud server, not the server where Collabora Online runs on.</p>
</dd>
<dt>Issue: Connection is not allowed errors.</dt><dd><p>It is possible your firewall is blocking connections. Try to start docker after you started the firewall, it makes changes to your iptables to enable Collabora Online to function.</p>
</dd>
<dt>Issue: We are sorry, this is an unexpected connection error. Please try again. error.</dt><dd><p>The Collabora Online app doesn’t work at the moment, if you enable it only for certain groups. Remove the group filter in the App section.</p>
</dd>
<dt>Issue: Collabora Online doesn’t handle my 100 users.</dt><dd><p>This docker image is designed for home usage. If you need a more scalable solution, consider a support subscription for a reliable, business-ready online office experience.</p>
</dd>
<dt>Issue: Collabora Online doesn’t work with Encryption.</dt><dd><p>Yes, this is currently unsupported.</p>
</dd>
<dt>Issue: Nextcloud Office could not connect to the built-in Collabora Online - Built-in CODE server.</dt><dd><p>Make sure that the Nextcloud instance is able to reach itself using the same hostname that is used to access through the browser.</p>
<p>You might want to add your Nextcloud domain to /etc/hosts to ensure the connectivity if DNS resolution doesn’t work for this:
<code class="docutils literal notranslate"><span class="pre">`</span>
<span class="pre">127.0.0.1</span> <span class="pre">cloud.yourdomain.com</span>
<span class="pre">`</span></code></p>
<p>If you continue to see a warning about the WOPI allow list, make sure to also add the IP to the allow list under Settings/Administration/Office.</p>
</dd>
</dl>
</section>
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